Amazon Reimbursement Services
Maximising Profitability on the Amazon Marketplace
Introducing Amazon Reimbursement Services, our specialised solution designed to recover funds and protect margins for brands selling on Amazon either as (1P) Vendor & (3P) Seller. By leveraging data-driven techniques and expert processes, we simplify the complexities of reclaiming erroneous charges and help you unlock hidden profits.
What Is Amazon Reimbursement Services?
What Is Amazon Reimbursement Services?
Amazon Reimbursement Services is our tailored solution to help both vendors (1P) and sellers (3P) recover funds lost to Amazon's incorrect charges. From shortages, chargebacks, overages, co-op agreements, incorrect fee categorisations, lost and damaged inventory, FBA fee errors, and unprocessed returns, we manage the entire recovery process to protect your bottom line.
Amazon Reimbursement Services is our tailored solution to help both vendors (1P) and sellers (3P) recover funds lost to Amazon's incorrect charges. From shortages, chargebacks, overages, co-op agreements, incorrect fee categorisations, lost and damaged inventory, FBA fee errors, and unprocessed returns, we manage the entire recovery process to protect your bottom line.
our solutions
What Makes Amazon Reimbursement Service Unique?
Proven Recovery Success
Proven Recovery Success
With a track record of recovering up to 70% of disputable charges, we’ve helped numerous brands reclaim lost revenue
With a track record of recovering up to 70% of disputable charges, we’ve helped numerous brands reclaim lost revenue
Comprehensive Root Cause Analysis
Comprehensive Root Cause Analysis
We don’t just recover your funds—we identify the root causes of overcharges and provide actionable recommendations to prevent future issues.
We don’t just recover your funds—we identify the root causes of overcharges and provide actionable recommendations to prevent future issues.
Transparent, Risk-Free Fees
Transparent, Risk-Free Fees
No up-front costs. We only charge a 25% commission on the amounts we successfully recover for you.
No up-front costs. We only charge a 25% commission on the amounts we successfully recover for you.
(1P) Vendor What Can We Recover?
Recover lost revenue from chargebacks, shortages, and discrepancies through expert reconciliation.
Shortages
Claims where Amazon underreports the stock received.
Shortages
Claims where Amazon underreports the stock received.
Shortages
Claims where Amazon underreports the stock received.
Overages
Discrepancies where Amazon overreports stock but fails to pay.
Overages
Discrepancies where Amazon overreports stock but fails to pay.
Overages
Discrepancies where Amazon overreports stock but fails to pay.
Chargebacks
Fines for alleged policy violations such as packaging errors or late deliveries.
Chargebacks
Fines for alleged policy violations such as packaging errors or late deliveries.
Chargebacks
Fines for alleged policy violations such as packaging errors or late deliveries.
Co-op Agreements
Erroneous or overbilled marketing agreements and allowances.
Co-op Agreements
Erroneous or overbilled marketing agreements and allowances.
Co-op Agreements
Erroneous or overbilled marketing agreements and allowances.
Returns
Disputes over damaged or unauthorised stock returns.
Returns
Disputes over damaged or unauthorised stock returns.
Returns
Disputes over damaged or unauthorised stock returns.
Price Claim
Disputes where Amazon invoices a lower unit price than agreed on the Purchase Order, identified through billing analysis, with RT7 seeking reimbursement.
Price Claim
Disputes where Amazon invoices a lower unit price than agreed on the Purchase Order, identified through billing analysis, with RT7 seeking reimbursement.
Price Claim
Disputes where Amazon invoices a lower unit price than agreed on the Purchase Order, identified through billing analysis, with RT7 seeking reimbursement.
(3P) Seller What Can We Recover?
Reclaim hidden losses from incorrect fees, lost inventory, and unclaimed reimbursements.
Lost and Damaged Inventory
Amazon may lose or damage inventory in their fulfilment centers or during transit. If they fail to reimburse you automatically, a claim can be submitted.
Lost and Damaged Inventory
Amazon may lose or damage inventory in their fulfilment centers or during transit. If they fail to reimburse you automatically, a claim can be submitted.
Lost and Damaged Inventory
Amazon may lose or damage inventory in their fulfilment centers or during transit. If they fail to reimburse you automatically, a claim can be submitted.
FBA Fee Errors
Amazon sometimes miscalculates FBA fees, including incorrect weight or size classifications, leading to overcharges. Sellers can dispute and claim refunds.
FBA Fee Errors
Amazon sometimes miscalculates FBA fees, including incorrect weight or size classifications, leading to overcharges. Sellers can dispute and claim refunds.
FBA Fee Errors
Amazon sometimes miscalculates FBA fees, including incorrect weight or size classifications, leading to overcharges. Sellers can dispute and claim refunds.
Unprocessed Returns
When customers return items, Amazon should process and restock them correctly. If they fail to do so, sellers can request reimbursement for missing inventory.
Unprocessed Returns
When customers return items, Amazon should process and restock them correctly. If they fail to do so, sellers can request reimbursement for missing inventory.
Unprocessed Returns
When customers return items, Amazon should process and restock them correctly. If they fail to do so, sellers can request reimbursement for missing inventory.
Overcharged Referral Fees
Amazon charges a referral fee based on category. If an item is misclassified into a higher-fee category, sellers can claim back the overcharges.
Overcharged Referral Fees
Amazon charges a referral fee based on category. If an item is misclassified into a higher-fee category, sellers can claim back the overcharges.
Overcharged Referral Fees
Amazon charges a referral fee based on category. If an item is misclassified into a higher-fee category, sellers can claim back the overcharges.
Restocking Fee Errors
If Amazon improperly deducts excessive restocking fees on customer returns, sellers can request a refund of the difference.
Restocking Fee Errors
If Amazon improperly deducts excessive restocking fees on customer returns, sellers can request a refund of the difference.
Restocking Fee Errors
If Amazon improperly deducts excessive restocking fees on customer returns, sellers can request a refund of the difference.
Customer Refund Issues
If Amazon refunds a customer but does not properly debit the item from the seller’s account or the item is not returned, a reimbursement can be requested.
Customer Refund Issues
If Amazon refunds a customer but does not properly debit the item from the seller’s account or the item is not returned, a reimbursement can be requested.
Customer Refund Issues
If Amazon refunds a customer but does not properly debit the item from the seller’s account or the item is not returned, a reimbursement can be requested.
Shipment Discrepancies
When sellers send inventory to Amazon, there may be missing units or incorrect receiving counts. If proof of shipment exists, sellers can file a claim.
Shipment Discrepancies
When sellers send inventory to Amazon, there may be missing units or incorrect receiving counts. If proof of shipment exists, sellers can file a claim.
Shipment Discrepancies
When sellers send inventory to Amazon, there may be missing units or incorrect receiving counts. If proof of shipment exists, sellers can file a claim.
Why Choose Amazon Reimbursement Services
Navigating Amazon Challenges Made Simple
End-to-End Management
We handle audits, disputes, and negotiations, freeing you to focus on your core business.
End-to-End Management
We handle audits, disputes, and negotiations, freeing you to focus on your core business.
End-to-End Management
We handle audits, disputes, and negotiations, freeing you to focus on your core business.
Global Expertise
With offices in the UK, Europe, North America, and Africa, we offer in-country visibility and market reach.
Global Expertise
With offices in the UK, Europe, North America, and Africa, we offer in-country visibility and market reach.
Global Expertise
With offices in the UK, Europe, North America, and Africa, we offer in-country visibility and market reach.
Real Results
Reimbursements typically occur within 6–12 months, with detailed monthly reporting to track progress.
Real Results
Reimbursements typically occur within 6–12 months, with detailed monthly reporting to track progress.
Real Results
Reimbursements typically occur within 6–12 months, with detailed monthly reporting to track progress.
Amazon Reimbursement Services
Our Process
FAQ
Frequently asked questions
FAQ
Frequently asked questions
What do I need to provide for the initial audit?
Access to your Amazon account and permissions to review invoices, purchase orders, and charges.
What do I need to provide for the initial audit?
Access to your Amazon account and permissions to review invoices, purchase orders, and charges.
How much do you recover on average?
Reimbursement amounts vary based on charge types, invoice age, and available documentation.
How much do you recover on average?
Reimbursement amounts vary based on charge types, invoice age, and available documentation.
What is the recovery timeframe for (1P)?
Reimbursements typically span multiple months, with most completed within six months.
What is the recovery timeframe for (1P)?
Reimbursements typically span multiple months, with most completed within six months.
What is the recovery timeframe for (3P)
Reimbursements can begin within a few weeks.
What is the recovery timeframe for (3P)
Reimbursements can begin within a few weeks.
How are fees structured?
We charge 25% commission only on recovered funds—no upfront or ongoing fees.
How are fees structured?
We charge 25% commission only on recovered funds—no upfront or ongoing fees.
What do I need to provide for the initial audit?
Access to your Amazon account and permissions to review invoices, purchase orders, and charges.
How much do you recover on average?
Reimbursement amounts vary based on charge types, invoice age, and available documentation.
What is the recovery timeframe for (1P)?
Reimbursements typically span multiple months, with most completed within six months.
What is the recovery timeframe for (3P)
Reimbursements can begin within a few weeks.
How are fees structured?
We charge 25% commission only on recovered funds—no upfront or ongoing fees.
Ready to Recover Your Amazon Margins?
Ready to Recover Your Amazon Margins?
With Amazon Reimbursement Services, reclaim what’s rightfully yours and protect your profits. Let us turn lost funds into future opportunities—partner with us today!
With Amazon Reimbursement Services, reclaim what’s rightfully yours and protect your profits. Let us turn lost funds into future opportunities—partner with us today!