Recover the Value of Inventory Lost in FBA Shipments

You carefully pack and send your inventory to Amazon's fulfilment centres, trusting every unit will be accounted for. But when the final receiving report shows fewer units than you sent, your inventory and profit are immediately at risk. These shipment discrepancies are a common and frustrating problem for FBA sellers.

Our Reimbursement Service for Missing Shipments is your solution. We manage the entire reconciliation process, providing the meticulous documentation required to file a successful claim and recover the full value of your missing items.

Key Takeaways

• Recover Value from Missing Units: We specialise in securing reimbursements for inventory that is lost or incorrectly counted during the FBA inbound receiving process.

• Meticulous Reconciliation: Our core process involves a detailed reconciliation of your shipment data against Amazon's receiving reports to prove the discrepancy.

• Remove the Administrative Burden: We handle the complex and time-consuming task of gathering evidence, filing claims, and managing communications with Amazon.

• Protect Your Sellable Stock: By recovering the value of lost inventory, we help you mitigate the financial impact of stock that never becomes available for sale.

• Maximise Claim Success: Our expertise in Amazon's specific documentation requirements, such as Proof of Delivery, dramatically increases the likelihood of a successful claim.

The Problem: When Your FBA Shipments Don't Add Up

A shipment discrepancy occurs when the number of units Amazon's fulfilment centre acknowledges receiving is less than the number of units you verifiably sent. Without a successful and timely reimbursement claim, the value of these missing products becomes a complete loss.

This creates several critical problems for your business:

• Lost and Unsellable Inventory: The most direct impact is on your stock levels. The inventory you were relying on to generate sales never becomes available to customers.

• Direct Financial and Revenue Loss: You have already paid for the products and the cost of shipping them to Amazon. Without the inventory, there is no way to recoup those costs, let alone make a profit.

• A Heavy Administrative Burden: Amazon's reconciliation process is rigid and requires meticulous documentation. Filing a successful claim and managing the follow-up requires a significant investment of time and a deep understanding of their specific requirements for proof of shipment and proof of ownership.

Our Methodical Process for Shipment Recovery

We turn a frustrating administrative task into a streamlined recovery process.

1. Shipment Reconciliation: We constantly monitor your FBA shipping queue, reconciling your internal shipment data against Amazon's final receiving reports as soon as the reconciliation window opens.

2. Missing Unit Identification: We precisely identify and document every missing unit or receiving error within the shipment, calculating the total value owed to you.

3. Evidence-Based Claim Submission: We compile and submit a detailed claim to Amazon on your behalf, providing all necessary documentation, such as invoices and proof of shipment (e.g., a stamped Bill of Lading (BOL) or carrier tracking details).

4. Full Fund Recovery: Our team professionally manages the claim through to its conclusion, handling all communication with Amazon to ensure you are properly reimbursed for the missing units.

Why Choose RT7 for Shipment Discrepancy Claims?

Our deep experience in dealing with Amazon's FBA receiving issues and our meticulous approach to documentation are what set us apart. We understand the common reasons claims are rejected and build a robust case from the start to pre-empt them. We transform what is often a frustrating, unsuccessful process for sellers into a successful financial recovery, allowing you to focus on your business with confidence.