Amazon Lost & Damaged Inventory Service | Recover Stock Value

(3P) seller

Contributors

Nic Louw

Marie Cavanna

Cara Smith

Share

Share

Recover the Value of Your Lost & Damaged Amazon Inventory

Once your inventory is within Amazon's vast network, you trust them to manage it securely. However, stock is inevitably lost or damaged in their warehouses or during transit between facilities. While Amazon has policies to cover these losses, their automatic reimbursement system is not infallible.

Our Reimbursement Service for Missing and Damaged Stock is your safety net. We proactively identify every unreimbursed item and submit precise, evidence-backed claims to recover the full value of your property.


Key Takeaways

  • Recover Full Stock Value: We specialise in claiming reimbursement for inventory that has been lost or damaged within Amazon's network, ensuring you recoup the full value of your products.

  • Audit Amazon's Work: Don't rely solely on Amazon's automated systems. Our service audits their records to find the reimbursement gaps they have missed.

  • Correct Your Inventory Data: We help you correct inaccurate stock counts caused by lost items, preventing flawed forecasting and potential missed sales on Vendor Central.

  • Stop Hidden Profit Erosion: Unreimbursed stock is a hidden cost that quietly drains your profits. We turn these operational losses back into revenue.

  • Expert Claims Management: Our deep knowledge of Amazon's reimbursement policies ensures that claims are filed correctly the first time, maximising your recovery rate.


The Problem: Unreimbursed Losses in Amazon's Network

As an Amazon Vendor, your stock is your primary asset. When it's lost or damaged under Amazon's care, it directly impacts your bottom line. While reimbursements should be automatic, they are frequently missed.

This leads to significant issues for your business:

  • Direct Revenue Loss: You have paid to produce and ship inventory that is now lost or unsellable, and without reimbursement, that entire investment is gone.

  • Inaccurate Inventory Levels: "Ghost stock" or missing units create a false picture of your available inventory on Vendor Central, disrupting supply chain planning and leading to missed sales opportunities.

  • Quietly Eroding Margins: These small but consistent losses often go unnoticed or are written off as a cost of doing business, but they accumulate over time to become a major drain on your profitability.


Our Meticulous Process for Inventory Recovery

We use a proactive, data-driven method to find and reclaim what is yours.

  1. Comprehensive Data Audit: We conduct a deep audit of your inventory reports, shipment data, and sales records to build a complete picture of where every unit should be.

  2. Discrepancy Identification: Our specialised software reconciles your records against Amazon's, precisely pinpointing every item that has been lost or damaged without a corresponding reimbursement.

  3. Precise Claim Submission: We file a detailed claim on your behalf for each discrepancy, providing Amazon with all the required documentation and data to validate the loss.

  4. Dedicated Fund Recovery: Our team manages and follows up on every claim, navigating Amazon's system to ensure the case is resolved and a successful reimbursement is made.


Why Choose RT7 for Lost & Damaged Inventory Claims?

We proactively monitor your vendor account for these specific issues. Manual checks by a busy internal team can be sporadic and often miss the complex trail of data needed to identify a lost item. Our meticulous, technology-assisted approach and deep understanding of Amazon’s reimbursement policies mean we identify and successfully claim for inventory that is otherwise written off. We are dedicated to ensuring you maximise your recovery and minimise your losses.

Frequently Asked Questions (FAQs)

1. I thought Amazon automatically reimbursed for lost and damaged stock?

They have a policy and an automated process for it, but it is not foolproof. The system frequently misses items, especially in complex cases, and the reimbursement value can sometimes be incorrect. Our service acts as an essential audit of their work, claiming for all discrepancies.

2. Does this service cover stock damaged during inbound shipping to Amazon?

This service focuses on inventory that has been officially received into Amazon's network and is subsequently lost or damaged. Issues with inbound shipments not being received correctly are typically handled as "shortage claims," a separate but related service we provide.

3. How is the reimbursement value of the lost stock determined?

Yes, Amazon enforces strict and often short deadlines for disputing chargebacks. It is crucial to identify and act on them quickly. Our continuous monitoring and swift dispute filing process ensure you never miss an opportunity to reclaim your funds.

More Amazon Reimbursement Services (3P) Seller

Contact us

Address

2 Leman Street,
London
E1W 9US

Contact us

Address

2 Leman Street,
London
E1W 9US

Contact us

Address

2 Leman Street,
London
E1W 9US