Amazon Shortage Claims Service | Dispute & Recover Incorrect Charges
(1P) Vendor
Dispute & Recover Unfair Amazon Shortage Charges
Is your business losing money to incorrect Amazon shortage claims? These frustrating chargebacks occur when Amazon claims you shipped fewer items than you invoiced for, leading to a direct deduction from your payments. For many vendors, these charges are simply accepted as a cost of doing business, but they represent a significant and often unfair drain on your profits.
Our dedicated Reimbursement Service for Incorrect Charges is designed to fight back. We meticulously identify these discrepancies, build robust dispute cases, and work tirelessly to recover the funds that have been incorrectly taken from your account.
Key Takeaways
Recover Incorrect Charges: We specialise in identifying and reclaiming funds deducted from your account due to unfair Amazon shortage claims.
Protect Your Profitability: Every uncorrected shortage claim is a direct hit to your profit margins. Our service stops this financial leakage and protects your bottom line.
Expert Dispute Management: Disputing claims with Amazon is notoriously complex. Our team are experts in navigating the process, saving you time and increasing your chances of success.
Data-First Approach: We conduct a thorough analysis of your invoices, purchase orders, and shipping records to build an evidence-based case for every dispute.
Risk-Free Financial Audit: Our service begins with a no-obligation audit to show you exactly how much we can recover for you before you commit.
The Problem: How Shortage Claims Erode Your Profits
A shortage occurs when Amazon's records indicate they received less stock than you stated on your shipping notice or invoice. When this happens, their automated system often issues a chargeback, directly taking money from your account to cover the "missing" items.
This becomes a major problem for your business:
Incorrect Charges: You are frequently charged for stock that was correctly shipped but mishandled, miscounted, or lost within Amazon's vast logistics network.
Reduced Profitability: Each chargeback, no matter how small, directly reduces the profit margin on your shipments. Over a year, this can amount to tens of thousands of pounds.
Complex & Time-Consuming Disputes: Successfully disputing these claims requires a deep understanding of Amazon's specific evidence requirements and processes, a challenge most vendors don't have the time to master.
Our Unique Process for Fund Recovery
We tackle shortage claims with a precise, methodical approach designed for maximum success.
Billing & Shipment Analysis: We meticulously audit your invoices and payment records against your advance shipping notices (ASNs) and purchase orders to find inconsistencies.
Discrepancy Identification: Our system pinpoints every instance where a shortage chargeback has been incorrectly applied to your account.
Evidence-Based Claim Filing: Our team submits detailed, professional claims to Amazon, providing the specific evidence and documentation required for a successful dispute.
Full Dispute Management: We manage the entire dispute process from start to finish, handling all communication and follow-up with Amazon to ensure the incorrect charges are reversed and reimbursed.
Why Choose RT7 for Shortage Claims?
Our team are experts at navigating Amazon's complex and often unforgiving claims ecosystem. We understand the specific reason codes, documentation requirements, and dispute pathways for a wide variety of shortage claims. This specialist knowledge allows us to build a robust case that Amazon's system is more likely to accept, leading to a faster and more successful recovery of your hard-earned money.
Don't let incorrect charges dictate your profitability.
Frequently Asked Questions (FAQs)
1. What is the most common cause of Amazon shortage claims?
Shortage claims often arise from simple administrative errors or logistical issues. Common causes include mismatches between the Purchase Order (PO) and the Advance Shipping Notice (ASN), labelling errors, or stock being miscounted or misplaced during Amazon's receiving process.
2. What kind of evidence is needed to dispute a shortage claim effectively?
While we primarily use the data within your Vendor Central account, strong supporting evidence like a signed Proof of Delivery (POD) from the carrier can be crucial. As part of our service, we help you identify and collate the best possible evidence for each claim.
3. How long does it typically take to recover funds from a disputed shortage claim?
The timeframe can vary depending on the complexity of the case and Amazon's response times. However, our expertise and structured approach are designed to present a clear, evidence-based case upfront, which helps to expedite the resolution process wherever possible.