Reclaim Value from Damaged & Unauthorised Amazon Vendor Returns

Returns are an inevitable part of selling on the Amazon platform, but your business should not have to absorb the cost when stock is returned damaged, unsellable, or outside of agreed policy. For Vendors, these improper returns represent a significant and recoverable drain on your revenue.

Our Amazon Vendor Returns Management service is designed to fight for you. We professionally dispute these returns with Amazon, working to reclaim the full value of your lost products and protect your bottom line.

Key Takeaways

• Reclaim Lost Product Value: We specialise in recovering the value of products from improper vendor returns, including stock that is damaged or unsellable.

• Stop Hidden Losses: This service turns hidden costs into recovered revenue, protecting your profitability by challenging returns that are not your financial responsibility.

• Expert Vendor Policy Knowledge: We leverage our deep understanding of Amazon's complex vendor return policies to build strong, evidence-based cases for reimbursement.

• End-to-End Dispute Management: Our team handles the entire time-consuming dispute process for you, from analysing the return to submitting evidence and securing your funds.

• Improved Inventory Integrity: By successfully disputing improper returns, we help you maintain more accurate and reliable inventory data for your vendor account.

The Problem: How Improper Vendor Returns Drain Your Revenue

While a smooth returns process is key for customers, Amazon Vendors are often left footing the bill for policy abuse or logistical failures. The two core issues are:

• Damaged or Unsellable Returns: Stock is returned to you in a condition that prevents it from being resold, effectively writing off the entire value of the product.

• Unauthorised Returns: Amazon accepts a return for a reason that falls outside of the agreed vendor policy, such as being outside the return window or the wrong item being sent back.

This creates a cascade of negative effects for your business:

• Direct Loss of Product Value: The cost of goods for every improperly returned item is a direct hit to your revenue.

• Supply Chain Disruption: Processing worthless stock and dealing with inaccurate inventory levels creates a significant and unnecessary logistical burden for your team.

• Accumulating Hidden Costs: Many businesses simply write these losses off. Over time, this becomes a substantial hidden drain on your overall profitability.

Our Structured Process for Vendor Returns Recovery

We apply a rigorous, evidence-based approach to reclaim the value of your stock.

1. Detailed Return Analysis: We meticulously analyse the reason codes, condition, and timings of items returned to your vendor account to identify every return eligible for a dispute.

2. Professional Dispute Filing: We file precise claims for all returns that fail to meet Amazon's own vendor return policies, citing the specific failures.

3. Robust Evidence Submission: We compile and submit compelling evidence to support each claim, including photographic proof, warehouse documentation, and return data.

4. Tenacious Fund Recovery: We manage all communication and follow-up with Amazon to ensure your claim is processed correctly and the full value of the stock is reimbursed.

Why Partner with RT7 for Your Vendor Returns Management?

Fighting Amazon on vendor returns is a time-consuming battle that requires specialist knowledge. The burden of proof lies with you, the vendor, and understanding the specific evidence required for a successful dispute is critical.

Our team has a deep and practical understanding of Amazon’s vendor return policies. We take the entire process off your hands, saving your team countless hours of administrative work. By entrusting us with your returns disputes, you gain a dedicated partner focused on maximising your recovery rate and turning your losses back into revenue.

Stop writing off damaged and unfair returns as a cost of doing business.