Amazon Vendor Recovery: EU Tableware Brand Reclaims €268k in 4 Months

The Challenge

A premium European tableware vendor operating across Amazon marketplaces faced severe revenue visibility issues. Amazon functioned as a "black box"—unpredictable fees and deductions created cash flow instability that made business planning impossible.

The inability to forecast net receipts meant working capital management became reactive rather than strategic, directly impacting the ability to meet quarterly business targets. Platform fee volatility and reconciliation gaps perpetually obscured revenue visibility, leaving the finance team unable to plan effectively.

The Solution

RT7 deployed forensic-level auditing across the client's Vendor Central accounts, identifying systemic billing errors particularly concentrated in inventory shortage claims. Our proprietary dispute infrastructure converted Amazon's opacity into quantifiable, recoverable revenue.

The Results

€268,000 recovered within 4 months—achieving a 64.5% success rate on shortage disputes.

The immediate cash injection stabilised the client's working capital position, allowing them to meet business targets that had previously been jeopardised by Amazon's unpredictable deduction patterns.

Strategic Impact

RT7 didn't just recover funds—we eliminated financial uncertainty. By systematising what Amazon owed and when it would be paid, we transformed the vendor relationship from a cash flow liability into a predictable revenue stream with quantifiable margin protection.