Amazon Vendor Recovery: EU Garden Brand Recovers €200,000+

The Challenge

A European tableware and garden products company with a legacy brand portfolio operated across multiple Amazon European marketplaces—each generating billing complexity that compounded into total financial opacity.

The company was completely unaware of the amount Amazon owed them. Not "uncertain about some claims"—entirely blind to the existence of a material liability sitting on Amazon's books. Without visibility, there was no recovery strategy. The money simply didn't exist in their financial model.

The Solution

RT7 built visibility from scratch. Our technical audit across all European marketplace accounts identified and quantified every category of erroneous charge, creating a receivables schedule where none had existed before.

The Results

€200,000+ recovered—capital that the finance team hadn't known existed.

Strategic Impact

RT7 didn't improve the client's reimbursement process—we created it. By making the invisible visible, we added a previously untracked revenue line to their P&L. The recovered funds represented pure margin expansion: capital with zero associated cost of goods, now available for reinvestment or distribution.