Amazon Vendor Reconciliation: Medical Device Brand Recovers €190,000

The Challenge

A leading nebuliser manufacturer operating in Amazon's medical devices category faced a critical problem: their reconciliation processes with Amazon had deteriorated into systematic disagreement.

Shortages and overages—disputes about what was received versus what was invoiced—had created a growing pile of unresolved financial discrepancies. In high-value product categories like medical devices, even small volume errors translate to material revenue impact. Individual unit values magnified every discrepancy into a significant margin erosion.

The Solution

RT7 conducted a complete forensic audit of every shortage and overage notation on the account, building evidence-backed dispute cases for each discrepancy. Our methodology treated reconciliation not as administrative paperwork but as recoverable asset identification.

The Results

€190,000 recovered—converting disputed inventory records into verified cash receipts.

Strategic Impact

RT7 established reconciliation discipline where chaos had previously existed. For a medical device manufacturer where individual unit values are high, the recovered capital represented meaningful margin protection. More importantly, we created a template for ongoing reconciliation management that would prevent future discrepancies from accumulating into write-offs.