Decoding Amazon Vendor Central Reimbursements: A CFO's Guide

Why thousands of pounds sit unclaimed in your Amazon account

If you're a Finance Director managing an Amazon Vendor Central account, you've likely encountered remittance advice documents filled with cryptic codes: ASN Accuracy, CRRD, Co-op Agreement deductions, shortage claims, and chargeback penalties.

The problem? Most finance teams don't understand what these terms mean or whether Amazon's deductions are legitimate.

What Are Amazon Reimbursements?

Amazon reimbursements are funds owed to your business for errors, invalid charges, and discrepancies in your Vendor Central account. These include:

• Shortage claims – Amazon claims to have received fewer units than you shipped

• Chargebacks – Penalties for non-compliance with operational requirements (ASN Accuracy, late deliveries, prep issues)

• Lost and damaged inventory – Stock destroyed or lost in Amazon's fulfilment centres

• Price discrepancies – Amazon underpaying on invoices due to internal pricing errors

• Co-op Agreement overbilling – Marketing and freight allowance fees incorrectly applied

The challenge? Amazon processes thousands of transactions daily. Their systems make mistakes and your finance team is left reconciling 10,000+ remittance lines per month with no clear way to identify invalid charges.

Why Most Brands Miss Reimbursement Opportunities

1. Terminology barriers. Terms like CRRD (Carrier Requested Delivery Date), FRD (Freight Ready Day), and ASN (Advanced Shipment Notification) are logistics jargon not accounting language. Without understanding these terms, you can't dispute incorrect charges.

2. Time constraints. Manually auditing remittance data requires specialist knowledge of Amazon's operational requirements. Most finance teams lack the capacity or expertise to do this effectively.

3. Limited dispute windows. Amazon's reimbursement claims have strict deadlines. Once the window closes, your recovery opportunity disappears.

4. System complexity. Vendor Central's interface doesn't flag invalid charges. You need forensic analysis tools to identify discrepancies between what you shipped, what Amazon received, and what they deducted.

How RT7's Reimbursement Services Work

RT7 Digital specialises in Amazon Vendor Central reimbursement recovery using proprietary AI tools (Enigma and Jeff) to:

• Audit remittance advice and identify invalid deductions

• Cross-reference ASN data, BOLs, and POs to prove discrepancies

• File disputes on your behalf with supporting evidence

• Recover cash from shortage claims, chargebacks, and lost inventory

• Provide accounting-ready reports for reconciliation

Our pricing model: Commission on recovered income only. If we don't find money, you don't pay.

Proven Results

• £2M+ recovered for clients in 2024

• 70% average dispute success rate

• 15% average cost reduction across Amazon operations

Clients including Wahoo Fitness (£47K recovered), Peugeot Cycles (€378K recovered), and Fischers (£151K recovered) have reclaimed funds that would otherwise remain buried in opaque remittance data.

Start With The Glossary

Understanding Amazon's reimbursement terminology is the first step to reclaiming control. Our free Amazon Vendor Central Reimbursement Glossary decodes 30+ essential terms from 1P/3P distinctions to chargeback categories, FBA fees, and logistics terminology.

Essential reading for Finance Directors, CFOs, and Operations Heads managing Vendor Central accounts.