Underpayments, shortages, and chargebacks often remain unresolved unless they are actively reviewed and disputed.
As a result:
Underpayments are written off, rather than credited
Shortages remain unpaid, even when Amazon data supports recovery
Overages sit unresolved for long periods
Returns and co-op charges are misapplied
We review these deductions and recover what’s owed.
We identify incorrect shortages, overages, returns and co-op charges and resolve the cases so you don’t have to.
We review every relevant deduction
We identify cases where payment should have been made
We dispute and resolve those cases
Reimbursed amounts are paid back to you
Aaron Baish
Senior Amazon Consultant
Reimbursements delivered for established Amazon 1P Vendors.
We review deductions across Amazon Vendor and 1P accounts, including shortages, overages, returns and co-op fees.
We reconcile each deduction against the correct data and identify underpayments.
We submit structured reimbursement disputes and follow them through until resolution.
Reimbursed amounts are paid back to you.
Process steps:
01
Review deductions
02
Match data
03
Build cases
04
Resolve with Amazon
05
Secure reimbursements
Commercial terms:
No win, no fee
Commission applied only to reimbursed amount
No upfront cost
Proven Recovery Success
Reimbursement software can surface issues. It does not resolve them. Amazon reimbursement work requires judgement, evidence, persistence and repeated follow up. That is where cases succeed or fail.
At RT7, we combine data and tooling with experienced people who work cases through 1P Vendor Central until they are resolved.
We use read only access wherever possible and follow strict access controls. Your data is used solely for reimbursement review work and never for operational changes.
HAVE A QUESTION?
Frequently Asked Questions
What data will RT7 need access to, and can we trust you with it?
We ask for access to your Amazon Vendor or 1P accounts so we can review deductions, payments and relevant history. We use read only access wherever possible and follow strict access controls. Your data is used solely for reimbursement review work and is handled under confidentiality and compliant procedures. This access does not give us control of your account.
Will giving access to RT7 compromise our internal controls?
No. We never change your account settings or policies, and we don’t make decisions on your behalf. We work with the data you share, and our team generates dispute cases for Amazon based on evidence. You remain in control at all times. We’re performing a specialist reconciliation and dispute workflow, not operational control.
How long does it take to see results?
Timelines vary depending on case complexity and Amazon response times. Some reimbursements are secured in weeks, others take longer. What remains consistent is our follow through. We pursue cases until they are resolved and provide clear status updates so you can plan cash flow and forecasting with confidence.
What exactly does RT7 do that my own team can’t?
Internal teams understand the business and the data. What RT7 adds is specialist reimbursement infrastructure, reconciliation depth, evidence assembly and persistence. We systematically identify errors across shortages, overages, returns and co op charges, submit structured disputes and follow them through until resolution.
Isn’t this something our finance team could do in-house?
They could, but it is rarely the best use of their time. Proper reviews require specialist tools, dispute workflows, audit depth and repeated follow-up with Amazon. That’s our expertise. We remove the workload from your finance and operations teams so they can focus on closing books and forecasting, not battling a platform for every pound owed.
How do you handle cases where the data isn’t clear or Amazon rejects a dispute?
We build reimbursement disputes around verifiable evidence such as proof of delivery, invoices and stock records. If a case is rejected, we review Amazon’s response, adjust the submission and resubmit with additional evidence where required. Cases are not abandoned because of an initial rejection.
Are there any hidden charges or long-term obligations?
No. There are no hidden fees. Commission applies only to reimbursed amounts. We do not charge for access, analysis or monitoring. If priorities change, the agreement can be ended and any active cases are worked through and settled accordingly.
What guarantees do I get that money will be recovered?
There are no guarantees, and we are transparent about that. Amazon ultimately decides each case. What we guarantee is structured evidence, disciplined follow through and a commercial model aligned to outcomes. If no reimbursements are secured, no fees are payable.
Let’s get started
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