Access to Vendor Central for remittance review, PO data, and charge details. We require access only for the purpose of the audit; unless we move forward, our access can be revoked. Most audits are completed within 2-3 weeks, identifying total recoverable amounts before you commit to recovery services. We are willing to sign an NDA, and your data will not be used for anything else.

Average vendors recover 2-7% of gross revenue through systematic reimbursement programs. Recovery varies based on: charge types present, invoice age (older = harder), documentation quality, and operational complexity. Initial audits quantify specific recovery potential for your account before engagement.

Reimbursements typically occur over 3-9 months as disputes process through Amazon systems. Quick wins (obvious errors, solid documentation) are resolved in 4-8 weeks.

Unsuccessful disputes offer valuable insights: Amazon's specific rejection reasons, documentation gaps, and policy interpretations. This information supports process enhancements to prevent future issues. While we don't recover those particular amounts, this learning helps in avoiding substantially larger future losses.

Both. Recovery generates cash immediately (2-7% of income). Root cause analysis prevents 40-60% of recurring errors, providing a larger long-term benefit.