Stop Losing Money: A Guide to Amazon FBA Reimbursements

Amazon owes 99% of sellers money and you may not even be aware.

Amazon processes hundreds of thousands of items, packages, and shipments daily. So even the slightest errors in their execution are magnified, causing a heavy drain on your cash flow and profit: 

• Damaged and lost inventory at the warehouse 

• Inbound goods damaged in transit 

• Refund issued but the customer never returned the item 

• Failure to reimburse a return 

• Incomplete reimbursement 

• Failure to replace returned items back into inventory 

Practically any Amazon seller who partners with Seller Investigators can recover reimbursements for lost or damaged items, refunds, mishandled returns, and lost inbound shipments. Here is the breakdown of how inventory audit and recovery works:

STEP 1. MONITOR YOUR INVENTORY REGULARLY 

Free yourself from the tedious, time-consuming, and mentally exhausting process of monitoring your stock by yourself. 

Now you have, at your fingertips, a team of dedicated experts who will do all this for you in an efficient and effective manner. 

STEP 2. KNOW WHICH FBA ERRORS TO TRACK 

Seller Investigators offers a solution that can track the crucial variables influencing the successful outcome of your reimbursement. Our FBA solution takes care of this problem for you. 

Stop losing hundreds of dollars without knowing where it went. 

STEP 3. ALWAYS FOLLOW UP YOUR CASE 

Did you know? Nearly 70% of cases against Amazon are left pending with no explanation why. Failing to follow up is a sure way to not get your money back. 

To illustrate the point, you file a claim with Amazon for damaged goods. They tell you it takes 10 days for their system to automatically process your claim. 

Two weeks have passed and still, you haven’t heard from them. If you don’t follow up on your claim, Amazon will wait out the 45-day period and then sweep the case under the carpet.

STEP 4. BE PERSISTENT WITH YOUR CLAIM 

When goods are lost or damaged, it may be necessary to reopen the case several times before Amazon decides to look into it. If reopening your case doesn’t work, you may have to open a new one. 

STEP 5. TAKE ADVANTAGE OF SELLER INVESTIGATORS’ INTELLIGENT API SOLUTION 

Now you can leverage Seller Investigators’ API for success. 

We have developed a proprietary API that reviews our client’s accounts 

and automatically retrieves all the funds that are owed. Once owed reimbursements are identified, our team then manually submits and manages these requests on a weekly basis.

Browse our Inventory Audit and Recovery page to find out more, and sign up for this service. What are you waiting for, get refunded today.